Refund policy

Exchanges only

Every pair of SOMAs is handmade to order in our Karachi workshop, especially for you. For this reason, SOMA does not offer refunds. We are happy to offer exchanges.

How to request an exchange

Message us on WhatsApp at +92 333 2238439 within 7 days of receiving your order, with your order number and photos of the item. Our team will guide you through the next steps.

Items must be unworn, in the condition you received them, and in their original packaging.

Damaged or incorrect items

Please check your SOMAs as soon as they arrive. If anything is damaged or not what you ordered, message us on WhatsApp right away and we will make it right.

Questions

WhatsApp: +92 333 2238439

Email: somaintl11@gmail.com

This policy does not affect any rights you may have under the consumer laws of your country.